Privacy Policy
Last updated: July 2026
Who We Are
Activator D is a South African manufacturer of chlorine-free pool treatment products. Our website is activatord.co.za.
For privacy-related queries, contact us at:
Email: sales@activatord.co.za
Phone: +27 (33) 940 5401
What Information We Collect
We collect personal information only when you provide it to us directly. This includes:
- Your name and email address when you submit a contact or enquiry form
- Your email address if you contact us directly by email
- Your name and contact details if you apply to become a stockist or agent
We do not collect payment information. All purchases made through Takealot or third-party stockists are processed on their platforms, not ours.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or request
- Send you product information you have asked for
- Process your stockist or agent application
- Improve our website and service
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Stockist Directory
Our website includes a directory of stockists and agents. Contact details in this directory were provided to us directly by the stockist or agent and are displayed for the purpose of helping customers find the product. If you are a stockist and would like your details updated or removed, contact us at sales@activatord.co.za.
Cookies and Tracking Technologies
Our website uses cookies and tracking technologies, including from third-party advertising platforms. By using our website, you consent to the use of cookies as described below.
Types of cookies we use:
- Essential cookies — required for the website to function. These cannot be disabled.
- Analytics cookies — help us understand how visitors use the site (pages visited, time on site, traffic sources).
- Advertising cookies — used to show you relevant ads on other platforms and to measure the effectiveness of our campaigns.
You can disable cookies in your browser settings at any time. Disabling advertising cookies will not remove ads but may make them less relevant to you.
We use Google Analytics and Google Ads on this website. These services use cookies to collect information about how you use our site, including pages visited and actions taken. This data is used to improve our website and to serve relevant ads on Google platforms.
Google may use this data in accordance with its own privacy policy: policies.google.com/privacy
To opt out of Google Analytics tracking, visit: tools.google.com/dlpage/gaoptout
To manage your Google Ads preferences, visit: adssettings.google.com
Meta (Facebook and Instagram)
We use the Meta Pixel on this website. The Meta Pixel is a tracking tool that collects information about your visit and shares it with Meta (Facebook and Instagram). This data is used to measure ad performance and to show you relevant ads on Facebook and Instagram.
Meta may use this data in accordance with its own privacy policy: www.facebook.com/privacy/policy
To manage your Meta ad preferences, visit: www.facebook.com/adpreferences
If you prefer not to be tracked by the Meta Pixel, you can use the Facebook Off-Facebook Activity tool or install a browser extension that blocks tracking scripts.
How We Store Your Information
We take reasonable steps to protect personal information from loss, misuse, and unauthorised access. Information submitted through our website is stored securely and accessed only by authorised personnel.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected.
Your Rights Under POPIA
In terms of the Protection of Personal Information Act (POPIA), you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at sales@activatord.co.za.
Information Regulator (South Africa)
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za
Third-Party Links
Our website contains links to third-party stockist and retailer websites. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before submitting any personal information.
Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.